Terms of Service

These Terms of Service govern your use of Dolinq. By creating an account, publishing a channel, or joining a channel hosted on Dolinq, you agree to these terms. If you do not agree, do not use the service.

In these terms, “creator” means a person who opens and runs paid channels through Dolinq, “member” means a person who pays to join one of those channels, and “we”, “us” and “Dolinq” mean the operator of the platform.

You must be at least 18 and able to enter into a binding contract. You are responsible for the accuracy of the information you give us, for keeping your credentials secure, and for everything that happens under your account.

Each creator is given a subdomain in the form username.dolinq.com. Subdomains are allocated on a first-come basis, some names are reserved, and we may reclaim a subdomain that infringes a trademark, impersonates someone, or is used in breach of these terms.

Dolinq provides the software: creator profiles, paid channels, checkout, member records, message delivery and membership tracking. Dolinq does not produce, review, endorse or verify anything a creator publishes.

The contract for any channel is between the creator and the member. The creator is solely responsible for what they publish, for the accuracy of what they claim, for delivering the updates they promised, and for supporting their own members.

A creator may charge for a channel in one of three ways: a subscription that renews each week, month or year; a one-time payment that grants access that does not expire; or a one-time payment that grants access for a fixed number of days.

Access begins when the payment is verified and ends when the paid period lapses, unless it is renewed. When access ends, the member stops receiving new updates.

We are not responsible for how often a creator posts, or for a creator who fails to publish anything during a period a member has paid for. That is a matter between the member and the creator.

Joining a channel gives a member a private link to that channel’s updates. Members must not share, forward, resell or publish that link, or otherwise give access to people who have not paid for it.

Dolinq charges 5% of the price of each successful payment. The fee is added on top of the price the creator sets, so the member pays the total shown at checkout and the creator is owed the price they set. There is no monthly subscription fee.

Payments are collected through our payment provider, Paystack, and are subject to that provider’s own terms. Payment provider charges may apply in addition to the Dolinq fee. Access to a channel is opened only after the payment has been verified with the provider.

Settlement of funds to a creator is made in accordance with the payment provider’s settlement schedule. We may withhold or delay a settlement where we reasonably suspect fraud, a chargeback risk, or a breach of these terms.

Prices are shown in the currency stated at checkout. Taxes, where they apply, are the responsibility of the creator unless the law places them on us.

Refund decisions are the creator’s. Each creator is responsible for setting a refund policy, communicating it to members, and honouring it. Where a refund is due, the platform fee for that payment may be refunded to the creator at our discretion.

If a member raises a dispute or a chargeback with their bank or card issuer, the creator is responsible for the disputed amount and any fee the payment provider charges for it. We may deduct such amounts from the creator’s future settlements.

Members should raise a complaint with the creator first. We may assist, but we are not a party to the transaction and we cannot compel a creator to refund.

When a creator publishes an update, Dolinq delivers it to each member individually on the channels that member chose when joining. Dolinq also sends transactional messages on the creator’s behalf: welcome messages, payment receipts, renewal reminders and expiry notices. By joining a channel, a member agrees to receive these messages.

Delivery depends on third-party networks — WhatsApp and email infrastructure — that we do not control. We queue and retry messages, but we do not guarantee that every message arrives, or that it arrives at a particular time. A time-sensitive update that arrives late, or not at all, is a risk the creator and the member both accept.

Creators must not use Dolinq to send unsolicited bulk messages, and must comply with the rules of the messaging channels used, including WhatsApp’s own policies. We may suspend messaging for an account that generates spam reports or breaches those policies.

A member may change the channels they are contacted on, or ask to be contacted on none, at any time.

Some creators on Dolinq publish sports predictions, betting tips, or market and trading commentary. Dolinq does not verify, endorse or take any position on this content, and nothing published through Dolinq is advice from us.

A creator who publishes such content must:

• Comply with the gambling, financial-promotion and advertising laws that apply to them and to their members.
• Hold any licence or registration the law requires of them.
• Not sell to anyone below the legal age for gambling or financial products where that person is located.
• Not present a prediction as a guaranteed outcome, and not promise or imply guaranteed profits, winnings or returns.
• Not misrepresent their past results or their strike rate.

Members should understand that a prediction is an opinion, not a certainty. Betting and trading carry a real risk of losing money. You are responsible for your own decisions and for any money you stake or invest, and neither Dolinq nor the creator is liable for losses you incur by acting on anything published through the platform.

You may not use Dolinq to publish, promote or distribute:

• Anything illegal where you or your members are located, or anything you do not have the right to publish.
• Content that infringes someone else’s copyright, trademark or other rights, including resold or pirated material.
• Malware, stolen data, stolen credentials, or access to accounts that are not yours to sell.
• Sexual content involving minors, content that incites violence or hatred, or content that harasses a person.
• Guaranteed financial, gambling or betting returns, or any claim marketed in a misleading way.
• Anything that a payment provider or messaging channel we rely on prohibits.

You also may not attempt to break, overload, reverse-engineer or gain unauthorised access to the platform, or to any other creator’s or member’s data.

Creators keep all rights in the updates, media, images and text they publish. You grant Dolinq a licence to host, store, reproduce and transmit that content strictly to the extent needed to run the service for you — for example to serve your profile and to deliver your updates to your members.

Dolinq keeps all rights in the platform itself, including its software, design and brand. Nothing in these terms transfers those rights to you.

If you believe content on Dolinq infringes your rights, contact us at support@dolinq.com with details and we will investigate.

You may stop using Dolinq at any time. We may suspend or terminate an account that breaches these terms, that exposes us or our providers to legal or financial risk, or that we are required to act against by law.

On termination, a creator’s profile and channels stop being served, and their members stop receiving updates. We may retain data for the period described in our Privacy Policy. Obligations that by their nature survive termination — fees owed, chargeback liability, indemnities and limitations of liability — continue to apply.

The service is provided “as is” and “as available”. We do not warrant that it will be uninterrupted or error-free, or that messages will always arrive, or arrive on time, since delivery depends on third-party networks such as payment providers, WhatsApp and email infrastructure that are outside our control.

To the fullest extent the law allows, we exclude all implied warranties, including merchantability, fitness for a particular purpose and non-infringement.

To the fullest extent the law allows, Dolinq is not liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, lost revenue, lost data, lost bets, lost trades or loss of goodwill.

Our total liability arising out of or relating to the service is limited to the total platform fees you paid to Dolinq in the three months before the event giving rise to the claim.

Nothing in these terms limits liability that cannot lawfully be limited, such as liability for fraud or for death or personal injury caused by negligence.

Creators agree to indemnify Dolinq against claims, losses and costs arising from what they publish, from messages they send, from the predictions or advice they give, and from their breach of these terms or of any law that applies to them.

We may change, add to or remove features, and we may update these terms. When we make a material change to the terms we will update the date at the top of this page and notify creators by email. Continuing to use Dolinq after a change takes effect means you accept the updated terms.

These terms are governed by the laws of the Federal Republic of Nigeria, and the courts of Nigeria have exclusive jurisdiction over any dispute arising from them, except where the law of your country of residence gives you the right to bring a claim elsewhere.

Questions about these terms can be sent to support@dolinq.com.